CHECKOUT SUPPORT

Payment options

Use this guide to understand the payment choices and messages shown in checkout. The checkout summary is the source of truth for the method, currency, and total available for a specific order.

Payment methods enabled by the store

Only methods offered for the current checkout can be selected. The icons below reflect methods enabled by the store and do not guarantee availability for every order.

  • American express American Express
  • Apple pay Apple Pay
  • Google pay Google Pay
  • Master Mastercard
  • Paypal PayPal
  • Shopify pay Shop Pay
  • Unionpay Union Pay
  • Visa Visa

Availability at checkout

The final payment choices are the methods displayed during checkout. Availability can vary by destination, checkout currency, device, and order details.

Authorization and verification

A bank, wallet, or payment provider may request verification or place a temporary authorization while an order is processed. The provider controls how and when a temporary authorization is released.

If a payment is declined

Check the payment details and billing information, then follow any message shown at checkout. The issuing bank or payment provider can explain a decline; another method may be used if checkout offers one.

Currency and total

Review the currency, item total, shipping charge, tax, and any other amount shown in the checkout summary before confirming payment. A card provider may apply its own conversion terms.

Refund questions

Return and refund eligibility is governed by the Refund policy. After a refund is processed, the payment provider may need additional time before the amount appears.